| Facilities | |
| Activities | Billiards, Casino, Diving, Fishing, Fitness Centre, Jacuzzi, Massage, Outdoor Swimming Pool, Sauna, Snorkelling, Spa & Wellness Centre, Tennis Court. |
| General | 24-Hour Front Desk, Airconditioning, Bar, Designated Smoking Area, Elevator, Non-Smoking Rooms, Parking, Restaurant, Safety Deposit Box, Terrace, Valet Parking. |
| Services | ATM/Cash Machine on site, Babysitting/Child Services, Bicycle Rental, Breakfast in the Room, Bridal Suite, Business Centre, Car Rental, Currency Exchange, Dry Cleaning, Fax/Photocopying, Internet Services, Room Service, Souvenirs/Gift Shop, Tour Desk, Wi-Fi/Wireless LAN. |
| Room information |
| All of the elegant Sofitel rooms feature a lounge allowing the guest to feel and home, plus a bathroom equipped with a relaxing spa bath to add to the holiday experience. Private garden balconies offer stunning views of Cairns city (Superior Room) or the sea towards the mountains (Deluxe Room.) Interconnecting rooms are offered with the Deluxe Room, which can be very convenient for families. The spacious Junior Suite boasts views, and provides the further luxury of its own double spa. |
| Food & beverage |
| An array of restaurants and bars offer the choice of Western and Asian cuisine to suit all tastes. In the evening the Tamarind Restaurant features a sumptuous fusion of Asian and Western flavours. Pacific Flavours is a brasserie and bar to enjoy tasty food at breakfast, lunch and dinner. Flinders Bar & Grill will sustain the guest at the casino at every mealtime. Café China serves succulent Chinese fare within the classic surroundings of Customs House. |
| Cancellation Policy |
| Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. One child under 12 years stays free of charge when using existing bedding. There is no capacity for extra beds/cots in the room. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 10 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable. Internet: Wi-fi is available in the entire hotel and charges are applicable. Wired internet is available in the entire hotel and charges are applicable. Meal Plan: Breakfast is not included, breakfast menu is available and costs vary. Parking: Private parking is possible on site (reservation is needed) and charges are applicable. Pets: Pets are not allowed. The hotel reserves the right to pre-authorise credit cards prior to arrival. |









